A refund check issued by the tile shop will be processed and sent to the customer.
Tons of tiles returns policy.
No returns allowed on discontinued or special order items.
This may take up to 2 weeks with processing.
Cash will be given for refunds under 10 if originally paid with cash.
See returns guidance and policy.
Friendly and knowledgeable help with no high pressure sales.
In stock and special orders.
Refunds over 10 if originally paid by cash or any refunds if originally paid by check.
Unique tile stone and glass at affordable prices.
If you wish to exercise your legal rights to reject products you must either return them in person to where you bought them or iif you are not happy with your selection.
Please ensure your unwanted tiles are returned in their original packaging and in a re sellable condition to our main distribution warehouse.
You can return your tile for a refund within 30 days from the day you received your tile shipment.
If you receive damaged or incorrect tiles you will need to sign the delivery note accordingly and inform tons of tiles within 48 hours from delivery.
This allows the original retail purchaser of the product to return all tiles purchased in the original transaction in their original condition with the original receipt and packaging within 30 days of the date of delivery to the original retail purchaser and tile will exchange it or provide a full refund of the original purchase price.